Everything you need to know about YES!
Ordering Tickets	Tickets may be ordered by submitting the order form or by calling Lebanon Opera House at 603-448-0400. You may also make reservations in person or by Sending an e-mail to hclow@lebanonoperahouse.org.. YES! at Nite reservations must be made by a high school teacher. Students and parents may not make reservations. There must be one adult chaperone for every ten students.
Ticket Prices	YES! tickets cost $4 each for school groups. The general public pays just $5 for children under 18 and $10 for adults. High school groups may attend YES! at Nite performances for $10 a ticket.
Payment	Orders of six tickets or less require full payment at the time the order is placed. Larger groups of tickets must be paid in full one month prior to the performance. Your ticket order constitutes a commitment to pay and an invoice will be mailed to you at least one month before the performance. All payments are non-refundable, even in the case of inclement weather.
Age Appropriateness	Each performance has been designated as being appropriate for a range of grades based on content and artists' recommendations. Ultimately, it is a teacher's decision whether her/his students should attend.
Show Times and Lengths	Please plan to arrive at least one-half hour prior to curtain to be sure you have enough time to be seated and escort students to restrooms before the performance starts. All YES! performances are approximately one hour in length. YES! at Nite performances vary in length depending on the artist. Exact performance times may be obtained by calling the office one week before the show date.
Seating Policies	All YES! shows are general admission and schools are seated in the order they arrive for the performance. A section will be reserved for small groups. A limited number of $10 tickets are available for YES! at Nite performances. These reserved seats are sold to schools on a first come - first served basis. No reduced price seats are available after the YES! at Nite block is sold out. Unsold YES! at Nite seats are released to the general public before the performance as needed.
Special Needs	Lebanon Opera House is handicapped accessible. Notice of special needs must be requested in advance of the performance.
Study Guides	Detailed study guides are available for all YES! shows at http://www.lebanonoperahouse.org/yes. A paper copy of the study guide will be sent to the school’s contact person one month before the performance.
Changes	Any adjustments to the number of seats can be made either by phone or directly on your invoice up until one month before the performance. Requests to change your reservation will be accommodated whenever possible, however your school is ultimately responsible for purchasing the number of seats indicated on your invoice. No changes may be made less than one month before the show.
Dismissal	Whenever possible, the audiences are dismissed by school after YES! performances. Please have your students wait in their seats until your school is called to leave. When your bus arrives, the number you received before the performance will be announced. When you hear your bus number, please raise your hand and an usher will escort you to your bus.
Residencies and Workshops	With advance notice, in-school residency and workshop opportunities may be arranged with either LOH-produced artists or regional artists specializing in corresponding genres. Please call 603-448-0400 if your school is interested in hosting a performer.
Inclement Weather Policy	If inclement weather prevents an artist from performing, all efforts are made to reschedule the show for another day. However, regardless of school cancellations, if an event is presented we are obligated to pay the performers and therefore unable to offer refunds. A credit to a future YES! performance can be given to schools that are closed due to weather conditions. If your school is cancelled on a performance day, you must contact Lebanon Opera House within two business days to obtain a credit.
Drop-Off	Students must be dropped off in the front of the Opera House. The parking spaces directly in front and in back of the crosswalk will be coned off for buses. Please make sure you are not parked on the crosswalk.
Pick-Up	Bus drivers will be instructed whether to pick up students from the back or the front of the building. Lebanon Opera House must be able to control the number of buses accessing both sides of the building, so please pick-up your students as assigned. If you are picking students up from the front of the building, please follow the drop-off procedure and remember to not park on the crosswalk. If you are picking students up from the back of the building, the Police Department has recommended that you circle around Colburn Park, go straight past the gas station onto Campbell Street and take the first left onto Flynn Street (the one-way street). You will then be directly in back of the Opera House. The students, with the help of ushers and teachers, will cross in front of your bus to get on and you can easily exit via Court Street.
Parking	Bus parking is located in the lower parking lot, in back of Lebanon Opera House, beside the CCB. The lot is easily accessed from Campbell Street.
Please call the Lebanon Opera House at 603-448-0400 or e-mail hclow@lebanonoperahouse.org if you have questions or would like more information about YES!