Frequently Asked Questions

What time does the show actually start/when do doors open?

The time on your ticket is when the show is scheduled to start; of course some artists are more punctual than others. Doors open anywhere from 30 minutes to 45 minutes before the showtime. In the case of General Admission shows, be aware that there may be a line forming up to 1 hour before a show in the lobby. If the performance time is outside of our normal business hours (M-F 9-5), the LOH Box Office will open 1 hour before the scheduled showtime to pick up your tickets. The Box Office will be staffed through the first intermission and we ask that purchases for other shows take place during that intermission. 

Is there an opening band?

Generally speaking, opening acts will be announced and billed with the artist appearing.  There are some instances where an artist will surprise us by bringing their own opening act(s).  In these cases showtimes will still be the time advertised with the opening act going on first, followed by the headliner. 

How do you define “Senior” and “Child” priced tickets?

Unless otherwise noted, prices for seniors are 65 and older and children are 17 and younger. On occasion, a show will have “student” pricing which includes any student currently enrolled in an educational institution, with a student ID.  Children less than 1 year old do not need a ticket. 

What time does the show end?

This varies greatly with each show, but 95% of shows are over before 11pm.

Can I take pictures/video/audio?

LOH does not allow flash photography as it is distracting to other patrons. The individual artists often have their own policies, but most request that you do not record the event in any way. More restrictive photo policies will be announced from the stage or over the P.A. If you are found violating these policies, an usher will ask you to stop.

Are shows ‘all ages’?

Unless otherwise noted, shows at Lebanon Opera House are all ages. Children under the age of 1 will be admitted free, otherwise, everyone must have a ticket. Certain shows may have age restrictions but that will be evident on the event sales page online.

What is your non-smoking policy?

Smoking is 100% prohibited and will not be tolerated. 

I ordered tickets online but didn’t receive the confirmation. What do I do?

Did you check your spam box? Sometimes, confirmations go into your spam folder. If it’s not there, please call the box office to confirm your order. 

I’ve lost my tickets. What do I do?

If you bring your ID to box office, we can almost always re-print your tickets. 

I ordered tickets online but I did not see an option to have my tickets mailed to me.

By default, tickets ordered over the phone or online are held at will call, to be picked up at the booth in the center of the lobby before the show.  Lines the night of the show for ticket pickup are minimal.  If you do need your tickets mailed to you in advance, please call the Box Office and let us know at 603-448-0400.

Where do I park?

Parking is available around the Lebanon Green (directly across the street from Lebanon Opera House). Behind the Opera House, the municipal lot provides parking on its upper and lower levels for patrons of the Opera House. You should have no problem finding a spot with those two options. 

Is food and alcohol available during the show?

Any food that is sold before a show or during intermission may be eaten in the lobby ONLY.  No food or drinks are allowed in the theater under any circumstances.  As we are in a civic building, no alcohol is allowed on the premises of Lebanon Opera House.  Before or after a show, Peking Tokyo, Three Tomatoes and Salt Hill Pub are open, which all serve food and alcohol. 

Is LOH Handicap Accessible?

The lobby, box office, rest rooms and orchestra level of the theater are accessible by elevator, which is located through the City Office entrance on the on the east side of the building.  We have two dedicated wheelchair seats in the orchestra section, each with companion seats.  In addition to the wheelchair seats we also have 8 seats at the end of selected rows with arm rests that fold up for those with limited mobility. The balcony is not handicap accessible. If you need access to any of these seats for a show that is either reserved seating or general admission, make sure to let the Box Office know.

How do I request an appearance by my favorite artist?

We always welcome suggestions for performers. You can call the office (603.448.0400) with your recommendations, or e-mail them to info@lebanonoperahouse.org.

What's a "Munsey"?

Munsey, as in the Munsey Bluegrass Festival, is Ken Munsey, a longtime music teacher in Lebanon and LOH's first facilities manager. The annual bluegrass festival was renamed for Ken upon his retirement in 2009 in honor of his dedication to bluegrass music and Lebanon Opera House.

How big is the Opera House?

The Opera House seats 803, including eight handicapped accessible seats and 2 spaces for wheelchairs. The orchestra level holds 582 and there are 221 seats in the balcony.